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Re: First billing cycle using OG...HEEEEEELP. :)

From: WattsAngelM@aol.com
Date: Wednesday, October 16, 2002
Time: 9:53:00 pm

In a message dated 10/16/2002 4:53:10 PM Eastern Daylight Time,
shawn@digitalpoint.com writes:


> If you pull up one of the customers that should be showing up that is not,
> check a couple things... do they have any invoices already (that are still
> open)? Do they have a grace date set on their account? Are they "Current"
> and have a "normal" account type?
>
> - Shawn

OK, I got customers to invoice. The problem I have though is the prorating.
I have a customer here that I am looking at that started service Estb date:
Sept 18, Exp date: Sept 18. It invoiced him for $8.58 (partial service from
Sept. - Oct.). Then made the due date Oct. 1. How do I get it to prorate
the month and then invoice for that prorate PLUS the following month. The
current billing cycle should have been invoiced for him, as well.



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