Search Again: Re: Well... From: Shawn Hogan Date: Tuesday, June 16, 1998 Time: 6:42:31 pm Dave Young wrote: >one more thing, is there a way to automatically ad late fee's for example a >customer goes 10 days late can optigold automatically access a late fee, >with out to much manual intervention? Something like that was actually tested in an old version of Optigold ISP. The problem that we ran into is that invoices are not for a specific date range of service, only for a period of time. So it was sometimes mistakenly assessing finance changes on invoices that weren't necessarily overdue (in the case of multiple open invoices, of which not all were past due). There was also no real way of knowing when a customer should be reassessed. It would continually charge a customer a late fee every single day until they weren't late any longer. The whole thing was an experiment to check the feasability of it, and well... it ended up being more work to use it than it was to do it by hand. What some companies do instead of late fees, they charge a reactivation fee. So they are late and are placed on hold. When they decide to reactivate their account, you charge them $20 or something. {shrug} - Shawn ------------------------------- Shawn D. Hogan President, Data Point Solutions http://www.data-point.com (619) 452-3696 ICQ: 8319647

Messages In This Thread: Well... by Shawn Hogan on Jun 16, 1998 at 3:25:25 pm Re: Well... by Dave Young on Jun 16, 1998 at 5:01:36 pm Re: Well... by Shawn Hogan on Jun 16, 1998 at 5:11:48 pm Re: Well... by Dave Young on Jun 16, 1998 at 5:52:07 pm Re: Well... by Shawn Hogan on Jun 16, 1998 at 6:42:31 pm Re: Well... by Dave Young on Jun 16, 1998 at 6:52:11 pm Re: Well... by Shawn Hogan on Jun 16, 1998 at 7:02:48 pm