Incorrect Data

Re: Incorrect Data

From:

Date:

Time:

As always, you hit the proverbial nail on the head again. Failure to=
change the override email when the primary account was changed is the=
problem.
Add to the wish list: Would it be possible to add a found set export for=
the "Export Raw Data" -->email data?

-Butch

*********** REPLY SEPARATOR ***********

On 10/25/2002 at 11:50 AM Shawn Hogan wrote:

>Butch Andrews wrote:
>
>> Using the following steps we are seeing discrepancies in our data:
>> 1. In order to create a mail list for a promotion we can do a find and
>select
>> current to pull only current customers.
>> 2. We then go to 'Export Raw Data" select Customer Data , then Found
>set, then
>> by Login, then we save it as a .csv file.
>> 3. We Specify field order for Export by selecting only the "cEmail
>Address"
>> which creates a .csv file with what should be current and accurate email
>> addresses.
>> 4. What we are finding are 6-10 email addresses that are phoney and the
>mail
>> bounces. Upon researching these names we have found in most cases that
>they
>> are usernames that were changed at some point, from the bounced name to
>> another name. My question is why aren't these being flushed from the
>database,
>> how can they be removed, or is there some method to verify the data?
>> In addition I can do the same above steps and instead use the select
>Email
>> Data and many, but not all of the errors, are corrected. The problem
>with this
>> output is that you cannot make a query based upon current customers so
>you end
>> up with an email list that has many customers who are on hold and the
>email
>> bounces back.
>
>Are the email addresses specified within the Override Email Address field?
>If so, it will use whatever is put in there instead of calculating it=
based
>on current login/emails under services.
>
> - Shawn
>
>-------------------------------
>Shawn D. Hogan
>President, Digital Point Solutions
>http://www.digitalpoint.com
>(858) 452-3696
>
>
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