Search Again: Re: Past due invoices... From: Shawn Hogan Date: Wednesday, October 30, 2002 Time: 12:44:59 am Angel wrote: > I had to email a customer some past due invoices that were on file. The > problem with the way the invoices are setup are that they always show the > "past due" amount on every invoice, even if it's the 2nd or 3rd invoice that's > unpaid. > > My customer called me and said..."I don't get this. This invoice says monthly > charge $70, past due $140, amount due $210. This 2nd invoice says monthly > charge $70, past due $140, amount due $210 and the third one says the same. > Why is the past due on all these invoices the same?" > > Is there a way to change that so it literally increments the past due that is > actually due per invoice? I can see where it may be confusing when you have 3 > invoices and they all have the same past due amount. It should increment past > dues. The oldest invoice that's unpaid should not have a past due on it, the > 2nd one should have the 1st invoice past due on it, etc. > > Make sense? Can it be done? Some items on invoices are dynamic (for example the previous balance). In your case the best thing to do would be to send a statement, or if they want the individual invoices, turn off the dynamic portions under Maintenance & Preferences -> Invoice Setup - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Past due invoices... by Angel on Oct 27, 2002 at 2:07:44 pm Re: Past due invoices... by Shawn Hogan on Oct 30, 2002 at 12:44:59 am Past due invoices... by Chuck Rock on Aug 26, 2003 at 5:45:25 am Re: Past due invoices... by Shawn Hogan on Aug 26, 2003 at 8:44:20 am