Search Again: Re: Deletion Logs From: Shawn Hogan Date: Wednesday, October 30, 2002 Time: 12:57:48 am john@relia.net wrote: > Isn't that only when the 'whole' account is cancelled? > > I'm not sure if we are talking about the same thing, a customer can cancel a > domain or an email without cancelling their entire account, so a log to the > notes is preferred otherwise the domain name will be deleted altogether > (even with Cancel Domains/Emails when customer canceled) is set to no. > Also, when the customer actually cancels, we would want the username > released for another to use, keeping it in the system can cause problems for > someone else wanting to use it (or worse, have someone search on the user > name only to be confusing an active acount with a deleted one???) I'll check it out... > It appears that in order to change passwords, you have to enable password > viewing. We don't want our technicians to see passwords, but we want them > to be able to change passwords for customers when needed. Correct, in order to change a password, they would need access to view it. - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Deletion Logs by john@relia.net on Oct 23, 2002 at 11:42:49 am Re: Deletion Logs by Shawn Hogan on Oct 24, 2002 at 11:16:27 pm Re: Deletion Logs by john@relia.net on Oct 29, 2002 at 12:00:55 pm Re: Deletion Logs by Shawn Hogan on Oct 30, 2002 at 12:57:48 am