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Hi Shawn,
Re: DUE DATE
From: Dave Tanguay
Date: Thursday, July 16, 1998
Time: 12:20:18 am
Not if you adjust "Adjust Due Date XX Days Compared To Expiration Date" (under
invoicing preferences)
I have it set to 10 days. I don't like having the exp date the same as the due
date because...If I receive a new
account today and they wanted to pay by check, we first activate the account and
then give them 10 days to send a check.
If I had the due date the same as the exp date, and I sent them an invoice for
their inital payment,
it would say "Account Expires on <ExpDate>" This confuses customers... Think if
you received
an invoice that expired on the day you signed it up.
See how this can cause confusion? (Think from a new customer's point of view)
How can the account "expire" when they just signed it up that same day?
Also if I do not use stern wording, it will say it is paid throught the expire
date.
From the customer's point of view, they never paid anything yet, remember they
are a new customer.
Just trying to cause less confusion for the customer's sake.
Or maybe I'm just confusing myself :)
-Dave
Shawn Hogan wrote:
> Interactive Online wrote:
>
> >On generated invoices, it does show the DUE DATE on the payment stub, but not
> >in the actual invoice.
> >Can we add it in there right under "Payment will extend your account to" ??
>
> No... because technically speaking a customer's "due date" is their
> expiration date (which already shows).
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Data Point Solutions
> http://www.data-point.com
> (619) 452-3696
> ICQ: 8319647
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