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Hey Shawn....
Re: Duplicate Logins and emails
From: Lewis Watson
Date: Wednesday, November 6, 2002
Time: 1:56:34 pm
While we are on this subject; I would like a switch to tell optigold that
having 'user@domain.com' in the email address field is the same as having
just 'user'. I know Optigold can read the values on each side of the @ sign
so this would bring a bit more functionality/ user friendliness when
customers are trying to add new email addresses and they don't know to put
it with or without the @domain.com. Plus, then if they did it either way
Optigold would recognize that the username 'user' was taken. Can we please
add this to Optigold?
Thanks.
Lewis
----- Original Message -----
From: "Shawn Hogan" <shawn@digitalpoint.com>
To: "Optigold ISP List" <isp-list@optigold.com>
Sent: Wednesday, November 06, 2002 3:46 PM
Subject: Re: [Optigold ISP] Duplicate Logins and emails
> john@relia.net wrote:
>
> > No, let me try to clarify this, I hate typing novels, but I guess not
> > everyone can read my mind...
> >
> > Example
> >
> > Customer John Doe w/login of "jdoe" password "password"
> > Has 2 add'l emailboxes of "janedoe" password "whatever"
> > And "jeffdoe" password "whatever"
> >
> > When John logs into web interface he see something like this...
> >
> > Emails For: testtm
> > The Following Emails Are On File With Your Account
> >
> >
> > POP janedoe
> > POP jeffdoe
> >
> >
> >
> > So I guess John doe thinks his email is missing and adds "jdoe" again
and
> > "newpass" and OPTI lets him!! So now his login is in the main login
field
> > on the account AND under services as an emailbox. I can see the logic
for
> > some ISP's who may do different things between email and radius etc.
But
> > for those of us who use the main login for their email address, I can
see
> > many problems with this.
> >
> > First of all, a customer who changes their password in 'services' will
not
> > be changing the main account password or vice versa (sp?) even though
they
> > 'think' that they are, so how do they keep from getting confused about
this?
> > It seems like OPTI used to not allow this to happen, but then again we
use
> > to have OPTI create the email address automatically to match login, but
we
> > know better now and don't so we can keep logins separate from email
> > addresses (email addresses should not be in radius)
> >
> > I'm only guessing here, but I think it has to do with the fact that when
a
> > user clicks on their "View Emails" option on the web interface, it will
list
> > their email addresses in a nice recognizable fashion. But it does not
list
> > their main login (It's shown above in the table header, but not in the
list
> > of emails) So I assume they are thinking that they need to add it, so
they
> > add a new email address which matches their main login (which by default
IS
> > their email address)
> >
> > Now I have no idea why some people are doing this...all I know is up
pops
> > new emails waiting for server approval, and I happen to recognize some
as
> > already existing logins. And what happens if we try and delete it? Yep,
it
> > deletes the main login.
> >
> > I hope that this problem makes more sense now, I was thinking it's
probably
> > just something that we don't have checked somewhere in main/prefs, but
I'm
> > not sure what, that's why I'm asking.
> >
> > Just to clarify other things, we use a mySQL database for radius
w/scripts
> > that connect from OPTI to update the database. So when a user adds a
> > duplicate email address, our database will kick out an error because it
> > already exists, but if you delete it, it will delete because the
username
> > matches it to the existing username.
>
> So you have a single MySQL table that authenticates both your email and
> dialup users?
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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