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Re: Duplicate Logins and emails

From: Angel
Date: Wednesday, November 6, 2002
Time: 3:49:47 pm

<clip>
When John logs into web interface he see something like this...

Emails For: testtm
The Following Emails Are On File With Your Account


POP janedoe
POP jeffdoe
</clip>

When I log in under my name...I see my main email on there...jdoe SHOULD be
seen.

My username is Angel when I log in I see
Emails on file for angel:

POP angel
POP account
POP account2

Angel
internet1
----- Original Message -----
From: <john@relia.net>
To: <isp-list@optigold.com>
Sent: Wednesday, November 06, 2002 4:24 PM
Subject: RE: [Optigold ISP] Duplicate Logins and emails


> No, let me try to clarify this, I hate typing novels, but I guess not
> everyone can read my mind...
>
> Example
>
> Customer John Doe w/login of "jdoe" password "password"
> Has 2 add'l emailboxes of "janedoe" password "whatever"
> And "jeffdoe" password "whatever"
>
> When John logs into web interface he see something like this...
>
> Emails For: testtm
> The Following Emails Are On File With Your Account
>
>
> POP janedoe
> POP jeffdoe
>
>
>
> So I guess John doe thinks his email is missing and adds "jdoe" again and
> "newpass" and OPTI lets him!! So now his login is in the main login field
> on the account AND under services as an emailbox. I can see the logic for
> some ISP's who may do different things between email and radius etc. But
> for those of us who use the main login for their email address, I can see
> many problems with this.
>
> First of all, a customer who changes their password in 'services' will not
> be changing the main account password or vice versa (sp?) even though they
> 'think' that they are, so how do they keep from getting confused about
this?
> It seems like OPTI used to not allow this to happen, but then again we use
> to have OPTI create the email address automatically to match login, but we
> know better now and don't so we can keep logins separate from email
> addresses (email addresses should not be in radius)
>
> I'm only guessing here, but I think it has to do with the fact that when a
> user clicks on their "View Emails" option on the web interface, it will
list
> their email addresses in a nice recognizable fashion. But it does not
list
> their main login (It's shown above in the table header, but not in the
list
> of emails) So I assume they are thinking that they need to add it, so
they
> add a new email address which matches their main login (which by default
IS
> their email address)
>
> Now I have no idea why some people are doing this...all I know is up pops
> new emails waiting for server approval, and I happen to recognize some as
> already existing logins. And what happens if we try and delete it? Yep,
it
> deletes the main login.
>
> I hope that this problem makes more sense now, I was thinking it's
probably
> just something that we don't have checked somewhere in main/prefs, but I'm
> not sure what, that's why I'm asking.
>
> Just to clarify other things, we use a mySQL database for radius w/scripts
> that connect from OPTI to update the database. So when a user adds a
> duplicate email address, our database will kick out an error because it
> already exists, but if you delete it, it will delete because the username
> matches it to the existing username.
>
>
> -----------------------------
> John
>
>
>
>
> > -----Original Message-----
> > From: Shawn Hogan [mailto:shawn@digitalpoint.com]
> > Sent: Wednesday, November 06, 2002 12:42 PM
> > To: Optigold ISP List
> > Subject: Re: [Optigold ISP] Duplicate Logins and emails
> >
> >
> > Angel wrote:
> >
> > > Maybe you aren't saying what you want to say, clearly? Are
> > you saying
> > > that it is possible to create a login account called test1
> > (which then
> > > creates an email called test1), but someone else could
> > create a login
> > > account called test2 (which creates an email called test2). Then
> > > test2 could create a secondary email called test1? Is that
> > what you
> > > are saying?
> >
> > No, that is not possible for someone to add an email/login to
> > their account if it's in use by another customer.
> >
> > - Shawn
> >
> > -------------------------------
> > Shawn D. Hogan
> > President, Digital Point Solutions
> > http://www.digitalpoint.com
> > (858) 452-3696
> >
> >
> > ---------------------------------------------------
> > To subscribe, unsubscribe or to search list archive
> > please visit http://www.optigold.com/lists/isp.html
> > ---------------------------------------------------
> >
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>
>



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