Search Again: Re: Web interface payments... From: Shawn Hogan Date: Tuesday, November 12, 2002 Time: 2:06:46 pm Angel wrote: > We places customers on hold yesterday. A few of them made internet payments > from another location, and a few called in payments. I have the option > selected that "a payment will release hold on server", but it didn't. I had > to go in and manually release the hold and then only after they called > wondering why their account didn't work after they paid. Is there something > else I am missing? If you look at one of the customers after the payment was made, do they have the "Release Hold Now" check-box checked? - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Web interface payments... by Angel on Nov 12, 2002 at 1:45:12 pm Re: Web interface payments... by Shawn Hogan on Nov 12, 2002 at 2:06:46 pm Re: Web interface payments... by Angel on Nov 12, 2002 at 3:09:21 pm Re: Web interface payments... by Shawn Hogan on Nov 12, 2002 at 3:32:39 pm Re: Web interface payments... by Angel on Nov 12, 2002 at 4:36:19 pm Re: Web interface payments... by Tom ONeil on Nov 13, 2002 at 6:27:58 am Re: Web interface payments... by Angel on Nov 14, 2002 at 3:26:08 am Re: Web interface payments... by Shawn Hogan on Nov 14, 2002 at 10:38:41 am