Search Again: Re: Couple questions: Billing cancelled accounts and Account Writeoffs? From: Shawn Hogan Date: Tuesday, November 19, 2002 Time: 4:23:20 pm John Gonzalez/netMDC admin wrote: > 1. Do cancelled accounts with a balance due get invoiced? Is there an > option? I found one about held accounts, but not cancelled? No, canceled accounts do not get invoiced for additional services. > 2. We have customers who have been cancelled and will be turning them > over to collections. How do you guys handle that? Do you credit the > account with a special credit type to keep track, etc? What procedures > do you guys use? It's really more of a policy call on your end... you can do that... create a negative invoice with a special "write off" product for example... - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Re: Couple questions: Billing cancelled accounts and Account Writeoffs? by Shawn Hogan on Nov 19, 2002 at 4:23:20 pm Re: Couple questions: Billing cancelled accounts and Account Writeoffs? by John Gonzalez/netMDC admin on Nov 19, 2002 at 5:00:42 pm Re: Couple questions: Billing cancelled accounts and Account Writeoffs? by Shawn Hogan on Nov 19, 2002 at 9:04:35 pm