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Re: optigold crash...please help!

From: Shawn Hogan
Date: Tuesday, November 19, 2002
Time: 4:24:25 pm

brb232@acmemail.net wrote:

> My name is Brandon Miller and this is my first post (in the last 8 months) to
> this list. I have a registered version of OptiGold 2.0 with a 6,000 account
> license. I tried the upgrade some time ago with no avail...hence the old
> version. Here's my problem:
>
> Our main_menu file became corrupt and I replaced it with a previously backed
> up copy. Everything is ok except for one field, the account expiration date.
> All of the invoices, payments, cancels, etc. are all there and intact. For
> some reason the account exp. date is wrong on almost every account. I have
> tried rebuilding the indexes and it didn't help.
>
> Is there some way to get the databases to go back and read the account
> creation date + invoicing + payments to recreate the exp. date?
>
> Any assistance would be extremely helpful.

I can't guarantee this would work, but you could try it...

Hold down the SHIFT key and click on the Expiration date field. Then go to
the scripts menu and replace with a calculated result, with the following
calculation:

Date (Month (Establish Date) + Sum (Invoices::cMonths Credit) - Sum (Open
Invoices::cMonths Credit), Day (Establish Date) + Sum (Invoices::cDays
Credit) - Sum (Open Invoices::cDays Credit), Year (Establish Date))

You will need to rebuild indexes afterwards. Also, backup your data before
you try it.

And lastly, check out: http://www.digitalpoint.com/services/backup/ :)

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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