Search Again: Re: Couple questions: Billing cancelled accounts and Account Writeoffs? From: John Gonzalez/netMDC admin Date: Tuesday, November 19, 2002 Time: 5:00:42 pm On Tue, Nov 19, 2002 at 07:03:32PM -0500, Shawn Hogan wrote: > John Gonzalez/netMDC admin wrote: > > > 1. Do cancelled accounts with a balance due get invoiced? Is there an > > option? I found one about held accounts, but not cancelled? > > No, canceled accounts do not get invoiced for additional services. Will the accounts still get billed? If I want to keep billing them until they pay? > > 2. We have customers who have been cancelled and will be turning them > > over to collections. How do you guys handle that? Do you credit the > > account with a special credit type to keep track, etc? What procedures > > do you guys use? > > It's really more of a policy call on your end... you can do that... create a > negative invoice with a special "write off" product for example... > > - Shawn -- John Gonzalez, Tularosa Communications | (505) 439-0200 work JG6416, ASN 11711, johng@tularosa.net | (505) 443-1228 fax http://www.tularosa.net --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Re: Couple questions: Billing cancelled accounts and Account Writeoffs? by Shawn Hogan on Nov 19, 2002 at 4:23:20 pm Re: Couple questions: Billing cancelled accounts and Account Writeoffs? by John Gonzalez/netMDC admin on Nov 19, 2002 at 5:00:42 pm Re: Couple questions: Billing cancelled accounts and Account Writeoffs? by Shawn Hogan on Nov 19, 2002 at 9:04:35 pm