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not sending late notices on right day

From: Dawn D. Pfaltzgraff
Date: Monday, December 2, 2002
Time: 8:59:22 am

I setup some special groups that would send past due notices later than the
"normal" 1 day past due. We set them the past due notice to 3 days past
due, but they all kicked out at 1 day, like the "normal" ones. I doubled
checked and everyone was in the "special" group, so what gives. Is it the
way we have the settings set up under Maintenance Pat Due Accounts?
We have Past Due Letter if more than XX days Past Due set to 11 and the
minimum number of days between past due letters set to 10. Is that
screwing us up and could you explain how those 2 settings would work
together? ( An example maybe:))

Thanks,
Dawn

Dawn D. Pfaltzgraff
System Administrator
Premier Systems -plains.net
ddpfz@plains.net
(970-848-0475)


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