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Re: not sending late notices on right dayFrom: Shawn Hogan Date: Monday, December 2, 2002
Time: 11:26:48 amDawn D. Pfaltzgraff wrote:
> I setup some special groups that would send past due notices later than the
> "normal" 1 day past due. We set them the past due notice to 3 days past
> due, but they all kicked out at 1 day, like the "normal" ones. I doubled
> checked and everyone was in the "special" group, so what gives. Is it the
> way we have the settings set up under Maintenance Pat Due Accounts?
> We have Past Due Letter if more than XX days Past Due set to 11 and the
> minimum number of days between past due letters set to 10. Is that
> screwing us up and could you explain how those 2 settings would work
> together? ( An example maybe:))
What are all your account types exactly?
- Shawn
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Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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