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Re: Shawn does this sound right to you?From: Sam Naugler Date: Monday, December 2, 2002
Time: 12:52:45 pm
Thanks. No offense to James, I am sure he is excellent (he was
definitely fast), I just feel better hearing it from you...you have guided
me through more than one deer-in-headlights moment.
So if it does not work and it turns out that I have to revert to my
old lineitems file does that mean that I have to revert everything else as
well?
Either way will that still be possible post-upgrade?
Main thing...any reason not to go with whatever I find at optigold.com
(lastest version, the instructions there are correct and up to date,
etc...)? Are the old script types still available in the new version? I
promise to upgrade them as soon as possible (need to in fact for something
else) but I am hoping that I do not have to mid-upgrade.
Sam - FSI
At 12:43 PM 12/2/2002 -0800, Shawn Hogan wrote:
>Sam Naugler wrote:
>
>> Shawn does this sound right to you? I sent the original mail to
>> shawn@digitalpoint.com but I guess it was rerouted to tech support. I am
>> not trying to be insulting to your staff to ask you personally but I did
>> tech-support for a lot of years and 'reinstall' or 'upgrade' were seen as
>> kind of stock answers. As upgrading will be really time-consuming and
>> probably cause other problems, etc... I sort of wanted to hear from you
>> that you think this is the right way to go (I know I need to upgrade
>> anyway, I mean that in the sense of 'to fix this problem'
>
>Yep, that's what I would recommend...
>
> - Shawn
>
>----------------------------------
>Shawn D. Hogan
>President, Digital Point Solutions
>http://www.digitalpoint.com
>(858) 452-3696
>
>
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