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Re: Shawn does this sound right to you?

From: Sam Naugler
Date: Monday, December 2, 2002
Time: 5:40:39 pm


We got through to TS on phone and are going with "Yes".

Sam


At 05:31 PM 12/2/2002 -0800, you wrote:
>
>
>
> I am starting that import it is asking whether to use advanced mode
>import or not? What should I do in my situation?
>
> Sam - FSI
>
>
>At 02:19 PM 12/2/2002 -0800, Shawn Hogan wrote:
>>Sam Naugler wrote:
>>
>>> Okay, just ran through the steps on a dev to be sure. It asked me if
>>> I was in the middle of upgrading my files to a new version and I would
>>> answer "Yes", and another "Are you sure you want to replace this with old
>>> data", I would answer "Yeah" (just want to be 100% as those prompts are
not
>>> mentioned on the instructions)?
>>> Also, two other thing as this process will likely take hours and it
>>> will probably be night time before I have other questions:
>>>
>>> If something appears to go wrong mid-upgrade how do I revert...just
>>> get rid of the contents of Optigold ISP, replace them with the copy I made
>>> pre-upgrade and then? (install the old version of them and tell it "No" I
>>> am not upgrading?)
>>
>>All you would need to do it restore your .fp5 files from pre-upgrade backup
>>(you don't need to run anything... just move the files back).
>>
>>
>>> If this does not fix my problems with the invoice stuff what is my
>>> plan b? Can I do more to repair my files or do I have to revert?
>>
>>Well, let's take it one step at a time at this point. That is kind of like
>>having a car that has no gas, it doesn't run and asking what to do if it
>>still doesn't run after you put gas in it. :) There *are* other things we
>>can look at, but the upgrade is going to need to be done first in any
>>instance. And most likely that's all that will be necessary.
>>
>>
>>> If I do revert to week old invoices and lineitems files how do I get them
>>> upgraded to the newer version?
>>
>>Same thing... just go through the upgrade process.
>>
>> - Shawn
>>
>>----------------------------------
>>Shawn D. Hogan
>>President, Digital Point Solutions
>>http://www.digitalpoint.com
>>(858) 452-3696
>>
>>
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>>
>
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