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Re: Shawn does this sound right to you?
From: Sam Naugler
Date: Tuesday, December 3, 2002
Time: 12:39:50 am
Okay, pretty bad still. I did the upgrade, it did not give me trouble
during the install but at the end it said "there was a problem with one or
more of the file imports" though it did not tell me which. I was able to
open stuff, serve it, etc... (even did "Open All" okay as an admin from a
remote machine). My web-signups though froze on the first try (opening
"Activity.fp5") and now get passed that okay but when I get to the "Choose
a service" (that you are signing up for) whichever one I pick it errors and
says that I did not pick one.
In light of this and in light of the late hour and the error at the
end of install we are running a "Recover" on all of the newly upgraded fp5
files.
Is that the right thing to do?
What else?
Sam - FSI
perform a RECOVER on the source file(s) in question, and try again."
At 02:19 PM 12/2/2002 -0800, Shawn Hogan wrote:
>Sam Naugler wrote:
>
>> Okay, just ran through the steps on a dev to be sure. It asked me if
>> I was in the middle of upgrading my files to a new version and I would
>> answer "Yes", and another "Are you sure you want to replace this with old
>> data", I would answer "Yeah" (just want to be 100% as those prompts are not
>> mentioned on the instructions)?
>> Also, two other thing as this process will likely take hours and it
>> will probably be night time before I have other questions:
>>
>> If something appears to go wrong mid-upgrade how do I revert...just
>> get rid of the contents of Optigold ISP, replace them with the copy I made
>> pre-upgrade and then? (install the old version of them and tell it "No" I
>> am not upgrading?)
>
>All you would need to do it restore your .fp5 files from pre-upgrade backup
>(you don't need to run anything... just move the files back).
>
>
>> If this does not fix my problems with the invoice stuff what is my
>> plan b? Can I do more to repair my files or do I have to revert?
>
>Well, let's take it one step at a time at this point. That is kind of like
>having a car that has no gas, it doesn't run and asking what to do if it
>still doesn't run after you put gas in it. :) There *are* other things we
>can look at, but the upgrade is going to need to be done first in any
>instance. And most likely that's all that will be necessary.
>
>
>> If I do revert to week old invoices and lineitems files how do I get them
>> upgraded to the newer version?
>
>Same thing... just go through the upgrade process.
>
> - Shawn
>
>----------------------------------
>Shawn D. Hogan
>President, Digital Point Solutions
>http://www.digitalpoint.com
>(858) 452-3696
>
>
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