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Re: Shawn does this sound right to you?From: Sam Naugler Date: Tuesday, December 3, 2002
Time: 2:48:34 am
Yeah those recovers did not seem to help. Here is what I know is
wrong now:
I cannot sign-up because of the service thing.
I can manage an existing account but I cannot "edit account info" or
"change password" I get a pop up when I do: "No records found. Modify your
search criteria and try again."
I will not know about the problem with invoices till the morning
because Shannon will not be in till then and she will be the quickest to
know if it is still wrong (in light of the error and these problems I am
thinking that it will be). I believe that we may have told it to overwrite
stuff on the web server install (the fp5's it asks about)...kind of a shot
in the dark since this is more of a basic function...but could that cause
this thing with the web page? We have made tweaks to the sign-up over time
but I cannot imagine having edited any fp5s.
No idea what caused the crash. Just noticed at about 4:50 that the
clients puked. Went in, the filemaker server was not running.
What can I do now?
Sam
At 12:42 AM 12/3/2002 -0800, Shawn Hogan wrote:
>Sam Naugler wrote:
>
>> Okay, pretty bad still. I did the upgrade, it did not give me trouble
>> during the install but at the end it said "there was a problem with one or
>> more of the file imports" though it did not tell me which. I was able to
>> open stuff, serve it, etc... (even did "Open All" okay as an admin from a
>> remote machine). My web-signups though froze on the first try (opening
>> "Activity.fp5") and now get passed that okay but when I get to the "Choose
>> a service" (that you are signing up for) whichever one I pick it errors and
>> says that I did not pick one.
>> In light of this and in light of the late hour and the error at the
>> end of install we are running a "Recover" on all of the newly upgraded fp5
>> files.
>> Is that the right thing to do?
>> What else?
>
>Nah, the recover isn't going to do anything because your current files
>aren't damaged (your old ones are the ones that were).
>
>Is everything working okay except for the service selection on the online
>signup (as far as you can tell)?
>
>On a side note, do you know what crashed your database server?
>
> - Shawn
>
>----------------------------------
>Shawn D. Hogan
>President, Digital Point Solutions
>http://www.digitalpoint.com
>(858) 452-3696
>
>
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