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Re: Shawn does this sound right to you?
From: Sam Naugler
Date: Tuesday, December 3, 2002
Time: 3:12:52 am
I found an older copy of the web[whatever] files, renamed the current
"databases" folder where they lived, and copied the old ones to the web
interface box and I still get the same symptoms from the web interface.
Unless it can follow its originals into xdatabases...that is definitely not
it.
Sam - FSI
At 02:49 AM 12/3/2002 -0800, Sam Naugler wrote:
>
>
> Yeah those recovers did not seem to help. Here is what I know is
>wrong now:
>
> I cannot sign-up because of the service thing.
> I can manage an existing account but I cannot "edit account info" or
>"change password" I get a pop up when I do: "No records found. Modify your
>search criteria and try again."
> I will not know about the problem with invoices till the morning
>because Shannon will not be in till then and she will be the quickest to
>know if it is still wrong (in light of the error and these problems I am
>thinking that it will be). I believe that we may have told it to overwrite
>stuff on the web server install (the fp5's it asks about)...kind of a shot
>in the dark since this is more of a basic function...but could that cause
>this thing with the web page? We have made tweaks to the sign-up over time
>but I cannot imagine having edited any fp5s.
> No idea what caused the crash. Just noticed at about 4:50 that the
>clients puked. Went in, the filemaker server was not running.
> What can I do now?
>
>
> Sam
>
>
>At 12:42 AM 12/3/2002 -0800, Shawn Hogan wrote:
>>Sam Naugler wrote:
>>
>>> Okay, pretty bad still. I did the upgrade, it did not give me trouble
>>> during the install but at the end it said "there was a problem with one or
>>> more of the file imports" though it did not tell me which. I was able to
>>> open stuff, serve it, etc... (even did "Open All" okay as an admin from a
>>> remote machine). My web-signups though froze on the first try (opening
>>> "Activity.fp5") and now get passed that okay but when I get to the "Choose
>>> a service" (that you are signing up for) whichever one I pick it errors
and
>>> says that I did not pick one.
>>> In light of this and in light of the late hour and the error at the
>>> end of install we are running a "Recover" on all of the newly upgraded fp5
>>> files.
>>> Is that the right thing to do?
>>> What else?
>>
>>Nah, the recover isn't going to do anything because your current files
>>aren't damaged (your old ones are the ones that were).
>>
>>Is everything working okay except for the service selection on the online
>>signup (as far as you can tell)?
>>
>>On a side note, do you know what crashed your database server?
>>
>> - Shawn
>>
>>----------------------------------
>>Shawn D. Hogan
>>President, Digital Point Solutions
>>http://www.digitalpoint.com
>>(858) 452-3696
>>
>>
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>>
>
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