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Re: Shawn does this sound right to you?

From: Shawn Hogan
Date: Tuesday, December 3, 2002
Time: 9:44:32 am

Sam Naugler wrote:

> Yeah those recovers did not seem to help. Here is what I know is
> wrong now:
>
> I cannot sign-up because of the service thing.
> I can manage an existing account but I cannot "edit account info" or
> "change password" I get a pop up when I do: "No records found. Modify your
> search criteria and try again."
> I will not know about the problem with invoices till the morning
> because Shannon will not be in till then and she will be the quickest to
> know if it is still wrong (in light of the error and these problems I am
> thinking that it will be). I believe that we may have told it to overwrite
> stuff on the web server install (the fp5's it asks about)...kind of a shot
> in the dark since this is more of a basic function...but could that cause
> this thing with the web page? We have made tweaks to the sign-up over time
> but I cannot imagine having edited any fp5s.
> No idea what caused the crash. Just noticed at about 4:50 that the
> clients puked. Went in, the filemaker server was not running.
> What can I do now?

Make sure you are using the default Web files for the version of Optigold
you are running. My guess is you are using old Web files since it seems
everything is isolated to just Web functions at this point.

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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