Search Again: Re: Newbie Questions From: Shawn Hogan Date: Thursday, April 1, 1999 Time: 6:58:17 pm Planet Tours! wrote: >I've never been successful at generating invoices from the Main Menu. I >have about twelve accounts in Optigold. They are all 'current', all have >the same billing cycle items which give 1 month 0 days, all set for >either Email or Paper invoices, all have an Exp date of April 1st, 1999 >(is there anything I'm missing?). Now, if I go to main menu, click on >'generate invoices', it generates invoices for the last two accounts, >and I can't figure out what's different about those two accounts from >the rest. > >I've been using Optigold ISP for the past 3 or 4 months, and have never >figured this out. I must not have something set properly..?? [Optigold >ISP v. 1.8.1] >Any ideas? Check the account types and that all account types used are "Invoiceable". Also, make sure they have no invoices worth time credit that are still open. (They wouldn't be due for another invoice until May 1st or so). Okay... I'm looking at the code that builds the query for customers due to invoice and it's as follows: - Include all customers with expiration dates that fall within the threshhold of their account type (check account preferences). - Omit customers that are due to be terminated at the end of their last term. - If Pending accounts aren't invoiceable, omit them - If On Hold accounts aren't invoiceable, omit them - If Canceled accounts aren't invoiceable, omit them - Omit comped accounts - Omit accounts tagged for deletion I would check the first thing I mentioned though... make sure they are invoiceable account types, and if so, make sure they are within their window or invoice time. - Shawn ------------------------------- Shawn D. Hogan President, Data Point Solutions http://www.data-point.com (619) 452-3696 ICQ: 8319647 ------------------------------------------- To subscribe, unsubscribe and list archive please visit http://www.data-point.com/lists -------------------------------------------

Messages In This Thread: Newbie Questions by Wizard on Mar 26, 1999 at 6:18:00 pm Re: Newbie Questions by Trish Kleuskens on Mar 26, 1999 at 6:18:03 pm Re: Newbie Questions by Wizard on Mar 26, 1999 at 6:48:29 pm Re: Newbie Questions by Al Olson on Mar 26, 1999 at 7:08:39 pm Re: Newbie Questions by Aaron Lynch on Mar 26, 1999 at 7:08:42 pm Re: Newbie Questions by Robin Quasebarth on Mar 26, 1999 at 8:49:39 pm Re: Newbie Questions by Shawn Hogan on Mar 28, 1999 at 6:44:20 pm Re: Newbie Questions by Zach Boettner on Apr 1, 1999 at 6:46:20 pm Re: Newbie Questions by Shawn Hogan on Apr 1, 1999 at 6:58:17 pm Newbie Questions by Greg Owens on Jun 19, 1999 at 4:28:56 pm Re: Newbie Questions by Tony Harris on Jun 19, 1999 at 4:59:07 pm Re: Newbie Questions by Shawn Hogan on Jun 19, 1999 at 9:31:52 pm Newbie questions by Mike Yrabedra on Jun 4, 2003 at 6:05:38 am Re: Newbie questions by ISP List on Jun 4, 2003 at 8:08:23 am Re: Newbie questions by Shawn Hogan on Jun 4, 2003 at 10:07:46 am