Search Again: Re: New Invoice Nightmare From: Shawn Hogan Date: Thursday, April 1, 1999 Time: 9:33:53 pm Chris Collins wrote: >We have a serious problem. Everytime we generate a new invoice for a >subscriber the invoice shows up with several billing options, sometimes >misc. fee and time credits that are off. How do we fix this. We have tried >to rebuild the index and this hasn't solved the problem. Please don't tell >me we're going to have to input all new information. Sounds like the misc fee could be a setup fee? Check to see if it's happening on the customers first invoice. And also double check the Edit Products section to see what product(s) you have specified as your setup fees. - Shawn ------------------------------- Shawn D. Hogan President, Data Point Solutions http://www.data-point.com (619) 452-3696 ICQ: 8319647 ------------------------------------------- To subscribe, unsubscribe and list archive please visit http://www.data-point.com/lists -------------------------------------------

Messages In This Thread: New Invoice Nightmare by Chris Collins on Apr 1, 1999 at 9:23:37 pm Re: New Invoice Nightmare by Shawn Hogan on Apr 1, 1999 at 9:33:53 pm Re: New Invoice Nightmare by Chris Collins on Apr 2, 1999 at 5:54:23 am Re: New Invoice Nightmare by Shawn Hogan on Apr 2, 1999 at 11:48:19 am Re: New Invoice Nightmare by Shawn Hogan on Apr 2, 1999 at 11:51:51 am Re: New Invoice Nightmare by Chris Collins on Apr 2, 1999 at 12:18:23 pm