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No, the items showing up are billing cycle items. on one invoice it may be
Re: New Invoice Nightmare
From: Chris Collins
Date: Friday, April 2, 1999
Time: 5:54:23 am
3 or 4 extra accounts, all different, all crediting time. On another it may
just add 1 extra account.
----- Original Message -----
From: Shawn Hogan <shawn@data-point.com>
To: Optigold ISP List <isp-list@data-point.com>
Sent: Friday, April 02, 1999 12:28 AM
Subject: Re: [Optigold-ISP] New Invoice Nightmare
> Chris Collins wrote:
>
> >We have a serious problem. Everytime we generate a new invoice for a
> >subscriber the invoice shows up with several billing options, sometimes
> >misc. fee and time credits that are off. How do we fix this. We have
tried
> >to rebuild the index and this hasn't solved the problem. Please don't
tell
> >me we're going to have to input all new information.
>
> Sounds like the misc fee could be a setup fee? Check to see if it's
> happening on the customers first invoice. And also double check the Edit
> Products section to see what product(s) you have specified as your setup
> fees.
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Data Point Solutions
> http://www.data-point.com
> (619) 452-3696
> ICQ: 8319647
>
>
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