Finance Charge Due Date

Re: Finance Charge Due Date

From:

Date:

Time:

I already have all customers going from the 1st of the month expiring on the
last day of the month. Changing this would be hard.

What about having a "Due Immediately", or "Due Now" printed next to the past
due balance? That would separate any past due amount from any newly
invoiced amount. The way it runs now, it looks like the entire balance is
due 15 days after a new invoice is printed.

Example:

New invoice:

Past due amount: $18.95
New amount: $18.95
Total: $37.90
Due Date: 1.15.03

This makes the customer think they have until the 15th to pay the entire
balance of $37.90, when in reality, the past due amount of $18.95 was due on
12.15.02.

What about:
Past due amount: $18.95 Due Immediately
New amount: $18.95
Total: $37.90
Due Date: 1.15.03

-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
Shawn Hogan
Sent: Thursday, January 02, 2003 12:19 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Finance Charge Due Date

Matt Clark wrote:

> If I used the expiration date as the due date, I would be forced to have
due
> dates that are equal to the amount of service time the product code used.
> Ie a 1 month service would allow 30 days for payment. I am not able to do
> this.

How so? The expiration date does not change into the future until *after*
they pay. So if someone's expiration date is 1/15/2003 and you invoice them
for a month of service now (13 days in advance) and you have it set so the
due date is equal to the day before their expiration date (you can make it
any day relative to the expiration date), their due date would be 1/14/2003
for their invoice that covers the 1/15/2003 - 2/15/2003 service period.

> Is there a chance to add a seperate due date setting for Finance Charges?

Maybe... I'll look at it, but no promises.

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696

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