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Re: New Invoice NightmareFrom: Chris Collins Date: Friday, April 2, 1999
Time: 12:18:23 pmI went to the products menu. All products are listed on the computer, but
when I printed the report, the products that were mysteriously showing up in
invoices had no price, or billing cycle with them, just the name.
I deleted all products and reinstalled and it seems to have fixed the
problem.
I guess the products .USR was corrupt.
----- Original Message -----
From: Shawn Hogan <shawn@data-point.com>
To: Optigold ISP List <isp-list@data-point.com>
Sent: Friday, April 02, 1999 2:49 PM
Subject: Re: [Optigold-ISP] New Invoice Nightmare
> Shawn Hogan wrote:
>
> >>No, the items showing up are billing cycle items. on one invoice it may
be
> >>3 or 4 extra accounts, all different, all crediting time. On another it
may
> >>just add 1 extra account.
> >
> >That's what I'm saying... did you check to see if those extra account
> >products are setup as setup fees on accident?
>
> Wait a minute... check one more thing... go to Clean Up and make sure
> there are no accounts with duplicate customer IDs.
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Data Point Solutions
> http://www.data-point.com
> (619) 452-3696
> ICQ: 8319647
>
>
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