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Re: Credit in Optigold turns into Charge on Customer''s Card?From: Ryan Layton, General Manager Date: Friday, January 31, 2003
Time: 10:42:01 amWe have tested LinkPoint and it does support credits correctly. If
Iongate doesn't - apparently it switches the credit to a charge
somewhere so our customers get charged again. We'd like this
functionality fixed so that if we're on Iongate for processing, we
don't get burned on credits, but get informed that we are unable to
process the credit.
Thanks!
Ryan
>Ryan Layton, General Manager wrote:
>
>> We are currently using Nova/Iongate (we switch between this and
>> ECX/iPayment, CSI/LinkPoint as needed).
>
>I don't think Iongate supports credits, although I will have to check with
>the CCAuthorize developers to be certain. But I would think it would error
>out if you tried it.
>
>Are you able to try one with LinkPoint? I know it supports credits...
>
> - Shawn
>
>----------------------------------
>Shawn D. Hogan
>President, Digital Point Solutions
>http://www.digitalpoint.com
>(858) 452-3696
>
>
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===============================
Ryan Layton
General Manager, Boundless Depot
ryantech@boundlessdepot.com
TTY: 702.257.6090 Fax: 702.464.4131
Office Hours: 9am-5pm PST Mon-Fri
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