Search Again: Two Questions From: Walter Carter Date: Friday, January 31, 2003 Time: 3:06:36 pm 1. When creating a new client, we are asked: a. Do you want to add Billing Cycle Items to this invoice......YES And then it does so and shows an invoice b. Do you want to add set up fees to this invoice...................YES Then it REMOVES the billing cycle item and ADDS the one time set up fee. WHY is it doing this?? 2. While creating this particular client ( a once a month internet access client) on 1/31/03, I see that when payment is applied, the expiration date rolls over to March 3rd. And not Feburary 28th like I would think. So in essense, If I sell this dial up service for 19.95 per month, and I am paying 5 or 6 dollars per MONTH for service, this client would cost me 15 to 18 dollars for that period. AND legally cancel if he is not under contract and I would make no money on this account. So what can we do about this expiration issue. I need for it to expire at the END of the next month. Thank you in advance, Walter R. Carter TeleSouth Network Inc --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: two questions by Amnon Nissan on Oct 24, 1998 at 6:03:24 am Re: two questions by Shawn Hogan on Oct 24, 1998 at 9:57:37 am Re: two questions by Amnon Nissan on Oct 24, 1998 at 4:36:53 pm Re: two questions by Shawn Hogan on Oct 24, 1998 at 4:47:03 pm two questions by Bobby Mack on Jun 29, 1999 at 12:46:39 pm Re: two questions by Shawn Hogan on Jun 29, 1999 at 12:59:58 pm Re: two questions by Bobby Mack on Jun 29, 1999 at 2:10:32 pm Two questions by Rob Smarzik on Dec 30, 1999 at 8:55:14 pm Re: Two questions by Shawn Hogan on Dec 30, 1999 at 9:04:48 pm Two questions by Noel Del More on Jan 2, 2001 at 1:13:43 pm Re: Two questions by Shawn Hogan on Jan 2, 2001 at 1:35:37 pm Re: Two questions by Matt Bailey on Jan 2, 2001 at 1:56:30 pm Re: Two questions by Shawn Hogan on Jan 2, 2001 at 2:13:05 pm Re: Two questions by Art Sanoja on Jan 2, 2001 at 2:29:27 pm Two Questions by Enesha Fairluck on Feb 19, 2002 at 5:34:54 pm Re: Two Questions by Shawn Hogan on Feb 19, 2002 at 10:25:24 pm Re: Two Questions by Enesha Fairluck on Feb 20, 2002 at 9:37:17 am Re: Two Questions by Shawn Hogan on Feb 20, 2002 at 12:43:38 pm Two questions by Billing Dept. - Charter Communications on Apr 16, 2002 at 1:25:32 pm Re: Two questions by Shawn Hogan on Apr 16, 2002 at 1:55:24 pm Two Questions by Walter Carter on Jan 31, 2003 at 3:06:36 pm Re: Two Questions by Shawn Hogan on Jan 31, 2003 at 3:20:11 pm