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Re: Customer not coming up for invoice

From: Shawn Hogan
Date: Tuesday, February 4, 2003
Time: 12:23:57 pm

Douglas W. Palme wrote:

> We added some customers today with a start date of yesterday (since service
> started yesterday) but for some reason they are not coming up for billing
> (when selecting generate invoices). Each of them has the correct billing
> cycle item entered on their record, and the established date shows the 29th
> as it should.....
>
> What else would cause the customer to not be billed?

Is their status "Current"? Do they already have an invoice on file? Do
they have a grace date set?

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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