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Yes, I checked all those things. I even did a random keyboard character
Re: OG will not take Email name inServices->Email Information
From: Robert Canary
Date: Thursday, February 6, 2003
Time: 2:17:49 pm
name to make sure it was unique. The only one it will except is a blank
one. I noticed when I delete the email service (to get rid of the blank
line) it shows the accounts login name as the username, but I didn't put
it there.
These accounts where import from a file. Only the demograhics and
account username and account password where imported. I noticed during
a regular "Create Custumer" session, the email name is generated
automaticlly. These were not when not the accounts were created.
Shawn Hogan wrote:
>
> Robert Canary wrote:
>
> > I have gotten the radius server under control of OG. Now I need to
> > setup a system to create mail accounts on the mail server. So I set up
> > a few possiblities, and open a current account in OG, goto billing, add
> > an item, "Email", then I go back to services (under that same account)
> > and try to add an email account where there is currently 0/6.
> >
> > However, when I try to enter an email name, a message pops up and says
> > "This Email is not unique, wrong length, or do not have priviledges to
> > edit this field"
> >
> > If I click on "Revert", in the error message dialog box, then it returns
> > to a blank field.
> > NOTE: I must click "revert", or else I cannot close the Services_fp5
> > window (Emial Information).
> >
> > After closing it there is an empty line under the email section, and it
> > list 1/6 emails.
> >
> > What am I doing wrong??
> >
> > 2nd NOTE: These custumers were imported in, and weren't created
> > manually. Thus I am haveing to go back and add package info to each
> > one. (eg.Email)
> >
> > Thanks in advance :-)
>
> Well, did you check the things the dialog mentioned? :)
>
> Assuming you have the privileges, you can forget that one. Check to make
> sure it's unique, and also check to see if you have the system imposing
> restrictions (length) on emails (under accounts preferences).
>
> - Shawn
>
> ----------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
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