Search Again: Re: Credit in Optigold turns into Charge on Customer''s Card? From: Ryan Layton, General Manager Date: Friday, February 7, 2003 Time: 10:56:43 am Shawn, Have you gotten any update on the Iongate issue with credits from the CCAuthorize developers? Ryan >We have tested LinkPoint and it does support credits correctly. If >Iongate doesn't - apparently it switches the credit to a charge >somewhere so our customers get charged again. We'd like this >functionality fixed so that if we're on Iongate for processing, we >don't get burned on credits, but get informed that we are unable to >process the credit. > >Thanks! >Ryan > >>Ryan Layton, General Manager wrote: >> >>> We are currently using Nova/Iongate (we switch between this and >>> ECX/iPayment, CSI/LinkPoint as needed). >> >>I don't think Iongate supports credits, although I will have to check with >>the CCAuthorize developers to be certain. But I would think it would error >>out if you tried it. >> >>Are you able to try one with LinkPoint? I know it supports credits... >> >> - Shawn >> >>---------------------------------- >>Shawn D. Hogan >>President, Digital Point Solutions >>http://www.digitalpoint.com >>(858) 452-3696 >> >> >>--------------------------------------------------- >>To subscribe, unsubscribe or to search list archive >>please visit http://www.optigold.com/lists/isp.html >>--------------------------------------------------- > > >-- >=============================== >Ryan Layton >General Manager, Boundless Depot >ryantech@boundlessdepot.com >TTY: 702.257.6090 Fax: 702.464.4131 >Office Hours: 9am-5pm PST Mon-Fri > >--------------------------------------------------- >To subscribe, unsubscribe or to search list archive >please visit http://www.optigold.com/lists/isp.html >--------------------------------------------------- -- =============================== Ryan Layton General Manager, Boundless Depot ryantech@boundlessdepot.com TTY: 702.257.6090 Fax: 702.464.4131 Office Hours: 9am-5pm PST Mon-Fri --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Re: Credit in Optigold turns into Charge on Customer''s Card? by Ryan Layton, General Manager on Feb 7, 2003 at 10:56:43 am Re: Credit in Optigold turns into Charge on Customer''s Card? by Shawn Hogan on Feb 7, 2003 at 12:06:21 pm