Search Again: Re: Charging customer support calls From: Shawn Hogan Date: Saturday, February 15, 2003 Time: 10:06:17 pm ??2000??(??)???? wrote: > We are thinking of charging customer for some particular type of support > calls, would it be possible to do it on Optigold? If yes, how? Yes, on the support call, click the "Billable" check-box. You can setup how much support gets billed for per minute (with minimum and maximum charges) under the miscellaneous preferences. You can override the per minute charge on a per customer basis under the customer's tech support screen. - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Charging customer support calls by ??2000??(??)???? on Feb 14, 2003 at 6:38:07 pm Re: Charging customer support calls by Shawn Hogan on Feb 15, 2003 at 10:06:17 pm