Search Again: Re: Hmmm.. From: Shawn Hogan Date: Saturday, March 1, 2003 Time: 2:38:31 pm Michael J. Colvin wrote: > I've got a VISP that isn't a multi-company VISP, just a different > Account Class...No branding or billing, etc...Just mainly using Optigold > for provisioning. > > The problem is, when they are in the ISP Management Interface, and on an > account that is theirs (By this I mean has their Account Class, with an > employee with a matching Account Class), and they try to add an e-mail > for that user, with their domain, they get an error, "You are not > authorized to use this domain." They can add an e-mail with our domain > though. > > This seems backwards...They shouldn't be able to add the e-mail with our > domain, but should with theirs... > > I believe the "Email Accounts Restricted To Domains Customer Owns" being > set to yes is causing this, but without it being set to yes, any domain > can be added, which isn't good either... > > Am I missing another setting somewhere? Well, if they aren't part of a specific companies account class, it's going to think they are part of the primary company (yours I'm assuming). So what you are seeing is normal... With the domain/email restrictions turned on, you can add emails within domains the customer owns, or domains that are part of the company they are part of (in this case the primary company). - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Hmmm.. by Michael J. Colvin on Mar 1, 2003 at 2:35:11 pm Re: Hmmm.. by Shawn Hogan on Mar 1, 2003 at 2:38:31 pm Re: Hmmm.. by Michael J. Colvin on Mar 1, 2003 at 7:20:25 pm Re: Hmmm.. by Shawn Hogan on Mar 2, 2003 at 10:43:01 am