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Anthony Lemons wrote:
Re: Email Invoices
From: Shawn Hogan
Date: Sunday, April 11, 1999
Time: 2:10:58 pm
>I've set up Optigold with a few test accounts so I can test the billing now
>before running into surprises later. I'm running into a problem with the
>email invoices. Optigold is sending the invoices with no problem. However
>with email clients like Outlook Express and Eudora Pro 4.1, the invoices
>show up with the formatting for the services all out of whack....like the
>following:
>
>
>Description Qty. Total
>---------------------------------------- ------ ----------
>Dial-Up Account (Monthly) 1.17 23.40
>Prorated Day Credit 35 0.00
> ----------
> Subtotal 23.40
> ----------
> Previous Balance 16.80
> ----------
> Balance Due 40.20
>
>This is with Eudora but Outlook Express looks about the same. The funny
>thing is that Netscape seems to work okay as all of the versions I've
>tested display the invoices formatted properly. I've tried Optigold set to
>send mail via SMTP and also using MAPI with various versions Eudora,
>Outlook Express and Netscape. All with the same results. Are the invoices
>set to insert spaces or tabs to dress up the display of the output of an
>invoice? Is there some setting I'm missing to get regular email invoices to
>display properly in all email clients?
>
>Any help would be appreciated.....
Some email clients don't use fixed-width fonts. And there isn't a whole
lot you can do unless you change the settings on the clients side.
The invoices are identical as far as the text itself goes, just some
clients choose to display it with non fixed width fonts. {shrug}
Copy/paste an invoice into Word or something. Change the whole thing to
Times and then change it to Courier, you will see what happens to
identical text under a different font.
As for using tabs, it's impossible, as the tab character is an invalid
character in emails, and most email clients would show a tab as a single
space. Usually when you hit tab when writing an email, the mail program
substitutes a bunch of spaces before it sends the email so it sort of
*looks* like a tab, but it's not really.
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(619) 452-3696
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