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Re: Customer Tech Support Notes Not ShowingVia ISP Web Interface

From: Inet7.com
Date: Thursday, March 13, 2003
Time: 2:19:43 pm

Ah HA! We didn't do a web-server installation. Nice one! Sorry about
that.

Ken
----- Original Message -----
From: Shawn Hogan <shawn@digitalpoint.com>
To: Optigold ISP List <isp-list@optigold.com>
Sent: Thursday, March 13, 2003 2:07 PM
Subject: Re: [Optigold ISP] Customer Tech Support Notes Not ShowingVia ISP
Web Interface


> Inet7.com wrote:
>
> > We recently upgraded to OG v3.19 and since, have not been able to view
any
> > tech support call history via the ISP web interface. I can post a new
call
> > from the web interface and select "resolved" and it DOES show when I log
> > into OG directly with FMP client, but not on the web interface.
>
> You using the default Web files that came with 3.1.9?
>
> - Shawn
>
> ----------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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