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Can't get the URL to work ... maybe will try later.
Re: Email
From: MHouse - RTCom
Date: Thursday, March 13, 2003
Time: 2:43:55 pm
All Our Best,
Rapidtower, Inc. Team
Ph: 1-888-787-0123 / 563-826-2530
Web: w w w . r a p i d t o w e r . c o m
________________________________________________
"Our customers are people not numbers!"
We've emphasized this since day one at Rapidtower
...and we'll continue building our company on this principle.
- - Matt E.,
President/CEO - Rapidtower, Inc.
----- Original Message -----
From: Matthew Bailey
To: 'Optigold ISP List'
Sent: Thursday, March 13, 2003 4:29 PM
Subject: RE: [Optigold ISP] Email
Lasersubstrate.com
-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf
Of MHouse - RTCom
Sent: Thursday, March 13, 2003 4:34 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Email
Glad you reminded me... where do you get the autoseal forms from?
All Our Best,
Rapidtower, Inc. Team
Ph: 1-888-787-0123 / 563-826-2530
Web: w w w . r a p i d t o w e r . c o m
________________________________________________
"Our customers are people not numbers!"
We've emphasized this since day one at Rapidtower
...and we'll continue building our company on this principle.
- - Matt E.,
President/CEO - Rapidtower, Inc.
----- Original Message -----
From: Matthew Bailey
To: 'Optigold ISP List'
Sent: Thursday, March 13, 2003 3:26 PM
Subject: RE: [Optigold ISP] Email
Shawn I like the idea. Send them an embedded URL that takes them
into their invoice and then optionally with a username/password into
their account for other options.. Would be nice to get people to start
logging into their account and looking at things rather than calling all
the damn time.
I guess that logging it into audit would be the spot..
Also would be nice when you are billing a customer by hand to have a
way to flag it for the autotask users to print the invoice (mainly it is
the only machine that prints to the invoice forms)
Also FYI for those of you that use the autoseal forms wait till the
17th to place your orders they are MUCH better than the old ones.. Just
ask for new forms.. They actually stick together now.
-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf
Of MHouse - RTCom
Sent: Thursday, March 13, 2003 4:20 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Email
No, I would just like to know if they viewed the invoice that would
be included as a link in the email (as in QB) or something to that
effect. We do not want to switch to Opti and then have to US Mail
everyone an invoice to verify they receive it. A great feature for Opti
would be a way to be notified when the person opens their invoice which
would be a link in the email and when it is accessed a tracker or
something is triggered and sends our sales dept. a notice saying the
customer has or has not viewed the invoice.
Something to think about since we have no of knowing if a customer
is late because they don't wanna pay, can't pay, or simply didnt get the
emailed invoice or as in the case of QB, opened the email but didnt
click on the VIEW INVOICE link.
All Our Best,
Rapidtower, Inc. Team
Ph: 1-888-787-0123 / 563-826-2530
Web: w w w . r a p i d t o w e r . c o m
________________________________________________
"Our customers are people not numbers!"
We've emphasized this since day one at Rapidtower
...and we'll continue building our company on this principle.
- - Matt E.,
President/CEO - Rapidtower, Inc.
----- Original Message -----
From: Shawn Hogan
To: Optigold ISP List
Sent: Thursday, March 13, 2003 3:10 PM
Subject: Re: [Optigold ISP] Email
MHouse - RTCom wrote:
> No you have to view the Invoice which is my point here - not an
email tracker
> an invoice tracker.
So you would rather the customer *not* get the invoice in email?
Instead
just a notification that they have a new invoice?
- Shawn
----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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