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Re: Call ActivityFrom: Shawn Hogan Date: Thursday, April 15, 1999
Time: 6:27:31 pmGlenn Kawamura wrote:
>I just noticed that I cannot view notes placed in this section for the
>customer info screen. I have administrator access authority. Can't figure
>out why I can see some but not all????
>
>any ideas?
They aren't there then. If you can see Customer Info screen, you can see
any and all call activities that are associated with it.
Tech calls, contact call activity and customer call activity are two
totally different things though... so maybe someone recorded whatever you
are looking for in the tech support call log?
- Shawn
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Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(619) 452-3696
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