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never mind...figured out the problem. I had copies of the USR files on my
Re: Call Activity
From: Glenn Kawamura
Date: Thursday, April 15, 1999
Time: 8:16:57 pm
local drive and the program aws probably reading those files. I deleted
the files and presto..I could see the call activity.
-----Original Message-----
From: Shawn Hogan [SMTP:shawn@digitalpoint.com]
Sent: Thursday, April 15, 1999 3:26 PM
To: Optigold ISP List
Subject: Re: [Optigold-ISP] Call Activity
Glenn Kawamura wrote:
>I just noticed that I cannot view notes placed in this section for the
>customer info screen. I have administrator access authority. Can't
figure
>out why I can see some but not all????
>
>any ideas?
They aren't there then. If you can see Customer Info screen, you can see
any and all call activities that are associated with it.
Tech calls, contact call activity and customer call activity are two
totally different things though... so maybe someone recorded whatever you
are looking for in the tech support call log?
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(619) 452-3696
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