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Re: Another question

From: sysops
Date: Sunday, March 23, 2003
Time: 11:53:14 pm

Will cancel customers mark these so that no more invoices will be
generated on these accounts?


-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf Of
Shawn Hogan
Sent: Sunday, March 23, 2003 11:47 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Another question


sysops wrote:

> Ok, I went back through and re-credited each customer again. I notice

> on each terminated customer it states they are 3 days past due. If
> they are terminated and a termination date is in the termination date
> field, why is it saying they are past due. The expiraion date and
> termination date are set to 3/20/2003. I think this is the problem.
> The system still thinks that they are active as it thinks they are now

> past due.
>
> How can I make terminated customers actually be terminated customers?

> 0 activity, 0 billing, 0 invoices created in the future from the date
> they quit?

Click on "Cancel Customers" on the main menu...

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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