 |  |
Terrell Patrick wrote:
Re: AUTO Online Signup
From: Shawn Hogan
Date: Monday, March 24, 2003
Time: 4:48:32 pm
> I went to Maintenance & Preferences -> General Preferences -> Accounts
> and selected "No" on "Use Pending Accounts". I assume this will not
> send any new customer to pending account. What happens if the
> customer's credit card is declined. We would like for it to go to
> pending in this situation.
It depends on how you have it setup... under the online signup preferences
you can set it to delete the account on a credit card decline (which is what
*I* would do... that way the customer can enter a new credit card and try
again). If it declines and you don't want them to be able to correct it, it
will just go in as a normal account.
- Shawn
----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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