Disappearing Zones

Re: Disappearing Zones

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At 9:54 AM -0700 4/7/03, Michael Wise wrote:
>At 09:36 -0700 4/7/03, Men & Mice Support wrote:
>
>
>>>http://kbase.menandmice.com/view.html?rec=30
>>
>>Sorry, I gave you the wrong URL. You found what I wanted you to see, though.
>>
>>>In any case, I followed to-the-letter the "Simple version"
>>>instructions for QDNS 4. Disaster soon followed. This particular
>>>client has their email server on the same box as QNDS. Not long
>>>after making the "Simple version" changes, I got a call that their
>>>email server had stopped working. When I logged into their server,
>>>I saw there was 0k of free space left on the HD (the day before
>>>there had been 5.5 GB of free space.
>>>
>>>I then took a look at the running processes and named was
>>>consuming 98% of the system resources. As a test, I deleted about
>>>50 MB of files from the server and verified that 50 MB were then
>>>free. That was short lived, as in less than 30 seconds, the HD was
>>>again full.
>>
>>This often happens when the complex instructions in that article
>>need to be followed, but haven't been. The cause is an endless loop
>>that generates an error message (in the log file) in every
>>iteration.
>
>
>
>Although that may "often" happen, it is absolutely not the case
>here. To a point which annoys many friends and family, I am always
>extremely meticulous in following directions. I PRECISELY followed
>the instructions outlined for "Simple version" which contrary to the
>suggestion of them being "complex instructions" are not complex at
>all, and consist of:
>
>>For QuickDNS 4, execute this version in a Terminal window:
>>
>> sudo -s
>> qdnscontrol stopnamed
>> qdnscontrol stopremoted
>> mv /etc/named.conf /etc/named.conf.menandmicesaved
>> mv /etc/named.conf.applesaved /etc/named.conf
>> qdnscontrol startnamed
>> qdnscontrol startremoted
>> exit
>
>
>
>That's it. Not a whole lot to miss or mess up with sloppy attention
>to detail...which I am not prone to in the first place.

No, you misunderstood. I'm not saying you misread the simple version
instructions. I'm saying you should have skipped them and gone to the
rest of the article - the complex version.

>>>I'm concluding that whatever became wrong with the 3.5.3 install
>>>and the subsequent QDNS 4 upgrade was not solvable by the "I just
>>>upgraded to Mac OS X 10.2 and now all my zones are gone" KB
>>>article. In fact. following that article brought the machine to
>>>its knees and cost me a Saturday evening (I'm not complaining
>>>about that, as I bill them by the hour).
>>
>>You used the simple instructions. You should have used the
>>complicated instructions. I'm sorry that the article didn't make
>>this sufficiently clear.
>
>Not only does the kb article not make it "sufficiently" clear...it
>makes no attempt to suggest it whatsoever.
>
><rant mode on>
>If people need to be using the complicated instructions, that's
>fine...however, the simple instructions then need to be removed from
>the page.
><rant mode off>

The simple instructions work just fine if you haven't done anything
else since upgrading to Mac OS X 10.2. Things like adding zones,
upgrading QuickDNS, etc., will cause more serious problems that need
to be fixed.
____________________________________________________________________
Chris Buxton Men & Mice
support@menandmice.com Making DNS Easy

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