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Re: Missing Zones - Bad to Worse...

From: Jeff Justice
Date: Thursday, May 1, 2003
Time: 3:54:49 pm

Scanned the disk for problems. None found. All drives perfect.

Decided to re-install QDNS on the secondary. Installed fine. Entered
key. Now I cannot connect to it either remotely by name or IP. Can't
even connect to it by name or IP on the SAME machine. Yes, the remote
is running. What now?

Jeff J.

On Thursday, May 1, 2003, at 05:31 PM, Men & Mice Support wrote:

> "unloaded" means that it was removed from memory. In this case, it
> probably means that the file QuickDNS Data:Secondary Domains was
> altered, either by a human or by a file or disk corruption. Since all
> your enabled slave zones were deleted but the disabled zone was
> untouched, I would venture to guess that the entire Secondary Domains
> file was replaced by a blank version - the disabled zone's settings
> were stored in a separate file (Secondary Domains (disabled)) while
> that zone was disabled.
>
> Check your hard drive for corruption, just in case that was it. I
> suggest Disk First Aid and/or Disk Warrior.
> ____________________________________________________________________
> Chris Buxton Men & Mice
> support@menandmice.com Making DNS Easy
>
> At 4:35 PM -0500 5/1/03, Jeff Justice wrote:
>> The log shows on April 13 at 10:19:47 all of the zones in question
>> were unloaded at the same exact time/date stamp. So what does that
>> indicate? What does "unloading" really mean? Does it mean deleted,
>> and if so, how is that possible? I don't believe you can select a
>> list of zones and delete them en masse.
>>
>> The one zone on the slave is now showing correctly. Thank you.
>>
>> Jeff J.
>>
>>
>> On Thursday, May 1, 2003, at 04:24 PM, Men & Mice Support wrote:
>>
>>> At 4:11 PM -0500 5/1/03, Jeff Justice wrote:
>>>>>> How would one configure a master zone to NOT be duplicated on the
>>>>>> slave?
>>>>>
>>>>> When the zone was created, either you're not connected to ns2, or
>>>>> else you unchecked ns2 in the new zone dialog. Or after the zone
>>>>> was created, it was deleted from ns2.
>>>>
>>>> Okay. So, were back to square one. The zones either disappeared
>>>> by themselves from the secondary, OR someone deleted them. Trust
>>>> me, I would know if I'd deleted 17 zones, so I'm sure it wasn't me.
>>>> Should I be able to find some record in the logs of where these
>>>> zone went, who may or may not have been logged into the server etc?
>>>> There has to be an explanation somewhere.
>>>
>>> You might be able to find when the zones were unloaded, shown in the
>>> log. Otherwise, no.
>>>
>>> Starting with QuickDNS 4.0, QuickDNS Central maintains a zone
>>> history for each zone. I'm not sure if it records zone deletion,
>>> though.
>>>
>>>>>> Here's another note, when I double-click on the one zone that
>>>>>> does show up on the slave, to bring up the zone details, it
>>>>>> starts to come up, then gives me a dialog that says something
>>>>>> like "Could not open the slave zone "elvinsrefrigeration.com."
>>>>>> from the server ns2.starionhost.net.", probably because the zone
>>>>>> data has not been transferred from the..." and it is cut off from
>>>>>> there.
>>>>>
>>>>> That indicates that the zone was never transferred (via zone
>>>>> transfer) from the master server. This could happen if, for
>>>>> example, the zone is also disabled on the master server.
>>>>
>>>> The zone IS enabled on the master server. It is not updating the
>>>> slave. It WAS disabled, but has been enabled now for more than an
>>>> hour. The slave still shows it as disabled. Again, appears as if
>>>> the slave is not updating.
>>>
>>> Enable it on the slave as well, and then see (in the slave server's
>>> log) whether it transfers the zone from the master server. You
>>> shouldn't have to wait for more than a few minutes to see how it
>>> reacts to having the zone enabled.
>>> ____________________________________________________________________
>>> Chris Buxton Men & Mice
>>> support@menandmice.com Making DNS Easy
>>>
>>>>>> On Thursday, May 1, 2003, at 03:17 PM, Men & Mice Support wrote:
>>>>>>
>>>>>>> Yes, it is odd. What operating system are you using for the
>>>>>>> slave server? When was the last time the disk was checked for
>>>>>>> errors?
>>>>>>>
>>>>>>> Aside from computer error, the only explanation that comes to
>>>>>>> mind is operator error. Has anyone besides yourself had the
>>>>>>> password?
>>>>>>>
>>>>>>> The fact that zones still exist on the master server doesn't
>>>>>>> mean that the slave server should also be configured for all of
>>>>>>> them. While QuickDNS makes it easy to manage two servers
>>>>>>> together, and create zones on both servers at the same time, you
>>>>>>> can also use it otherwise. QuickDNS doesn't actively keep a
>>>>>>> slave server up to date with a master server with regard to the
>>>>>>> list of zones hosted on the two servers. (Zone contents
>>>>>>> themselves should be kept up to date - when a zone changes on
>>>>>>> the master server, the slave server should get the update in
>>>>>>> short order.)
>>>>>>> _________________________________________________________________
>>>>>>> ___
>>>>>>> Chris Buxton Men &
>>>>>>> Mice
>>>>>>> support@menandmice.com Making DNS
>>>>>>> Easy
>>>>>>>
>>>>>>> At 3:01 PM -0500 5/1/03, Jeff Justice wrote:
>>>>>>>> I guess I don't understand why this happened at all. They used
>>>>>>>> to be there. I haven't changed anything, and wouldn't the fact
>>>>>>>> that they ARE set up in the primary mean they should be showing
>>>>>>>> up in the secondary?
>>>>>>>>
>>>>>>>> Jeff J.
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thursday, May 1, 2003, at 02:04 PM, Men & Mice Support
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> It's not just that the slave server isn't updating; from what
>>>>>>>>> you say, the slave server is not (or no longer) set up for
>>>>>>>>> these zones at all.
>>>>>>>>>
>>>>>>>>> What version of QuickDNS are you using? Version 3.5 and later
>>>>>>>>> have an AppleScript (included with the Mac version of QuickDNS
>>>>>>>>> Manager) called "Add Slave Server" that will fix this problem
>>>>>>>>> for you.
>>>>>>>>> _______________________________________________________________
>>>>>>>>> _____
>>>>>>>>> Chris Buxton Men
>>>>>>>>> & Mice
>>>>>>>>> support@menandmice.com Making
>>>>>>>>> DNS Easy
>>>>>>>>>
>>>>>>>>> At 1:28 PM -0500 5/1/03, Jeff Justice wrote:
>>>>>>>>>> I have two servers, primary, secondary. I don't have much
>>>>>>>>>> need to look at them often as QuickDNS just WORKS (99.9% of
>>>>>>>>>> the time :) ). However, today, I opened up my primary and
>>>>>>>>>> secondary to add a new domain, and all of the zones, except
>>>>>>>>>> one disabled zone I had, are gone from the secondary.
>>>>>>>>>>
>>>>>>>>>> Nothing has changed with the setup in months. I can ping the
>>>>>>>>>> secondary, and the primary. I have rebooted the machine that
>>>>>>>>>> the secondary is on. It appears that the secondary is not
>>>>>>>>>> updating. Any ideas what has happened?
>>>>>>>>>>
>>>>>>>>>> Jeff J.
>




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