 |  |
And I'm using Optiskin if that could somehow be related..
Re: Searching for invoices closed by web account
From: Timothy C. Bohen
Date: Monday, May 5, 2003
Time: 7:53:57 pm
Timothy C. Bohen
CMSInter.Net LLC / Crystal MicroSystems LLC
===========================================
web : www.cmsinter.net
email : Tim@CMSInter.Net
phone : 989.235.5100 x222
fax : 989.235.5151
-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
Timothy C. Bohen
Sent: Monday, May 05, 2003 10:48 PM
To: Optigold ISP List
Subject: RE: [Optigold ISP] Searching for invoices closed by web account
Where do I check the make payment option? But this happened to a bunch of
accounts (I still don't know how many!!) so I can't think that it was
anything user related.
I'm just tossing out things as they come to me cause I'm pretty worried
about this.
Also new today, the main receptionist started using a new machine, nothing
special, win2k fresh install I installed Filemaker then Java then OG
workstation 3.2.3 like normal.
This machine entered invoices and payments today.
Its getting late.. I know you probably can't answer this but is it going to
happen tomorrow?? Its messy I'm afraid it might get messier.
I do plan on upgrading to 3.2.4 in the morning so I can try and find the
total messed up accounts.
What if its hundreds.. thousands?? Will I be able to get any kind of support
in fixing them?
Thanks again.
Timothy C. Bohen
CMSInter.Net LLC / Crystal MicroSystems LLC
===========================================
web : www.cmsinter.net
email : Tim@CMSInter.Net
phone : 989.235.5100 x222
fax : 989.235.5151
-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
Shawn Hogan
Sent: Monday, May 05, 2003 10:39 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Searching for invoices closed by web account
Timothy C. Bohen wrote:
> Here is the only other thing I can think of, as far as I know no one has
> ever run a Past Due accounts report. I'm not positive of that though. But
my
> partner and I ran them a couple times this morning and about a half hour
> later I noticed the first of the "phantom" closed invoices?
>
> Any possible correlation??
No... The only thing I can think of is the customer's "Make Payment" option
if you allow the customer to make one-time payments. That's the only thing
that has a sub-function that closes invoices. Although I've messed with it
and have not been able to replicate it. Nor have I seen anything that might
branch it into something else.
- Shawn
----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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