Search Again: Re: slave account vs. sub-account From: Shawn Hogan Date: Tuesday, May 6, 2003 Time: 10:35:53 am Optigold List wrote: > Can you please give me a clear explanation of the differences between the= se > two account types, and maybe an example of when you=B9d use each? I=B9m stil= l > unclear when to use which type so I haven=B9t ever used either one yet. From the Optigold ISP user's guide: ---- What are master and slave accounts? A master account is any normal account (a master account is any account unless it=B9s a slave account). A slave account is any extra dialup account that is billed through the master account. A slave accounts status, expiration date, etc. is all base= d on its master account. An example of when a slave account would be used would be if a business customer had 10 dialup accounts. You probably don=B9t want to send them 10 bills... instead, you have 9 slave accounts, and they are all billed throug= h the master account (so they only receive one bill). One issue that may arise with the above example, is that if the slave accounts are worth time credit, the account will be credited with 10 months credit instead of one. The best thing to do would be to create a separate slave account product that isn=B9t worth any time credit. ---- Multiple Billing Cycles If you have customers that need multiple billing cycles (for whatever reason), you can do so using the sub-account function of Optigold ISP. An example of this would be if subscriber A had a dialup account. Some tim= e down the road they decide to get a website and you supply their web hosting service as well. If you let them bill their web hosting account on a completely different billing cycle as their primary account, you can break it into a sub account. For example if they are billed monthly for their dialup and yearly for their hosting. Since the customer would be getting different bills at different times, and the billing cycles for the different services are independent of each other= , you will want to have Optigold ISP automatically create a sub-account. While viewing the customer you wish to add the extra service(s) to, go to the Script menu and select Create Sub-Account. This will create an identical customer record with a blank billing cycle. You will visually know that the customer has other sub-accounts because they will be grouped together and the Group Of button will show more than one. ---- - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: slave account vs. sub-account by Optigold List on May 6, 2003 at 10:03:36 am Re: slave account vs. sub-account by Shawn Hogan on May 6, 2003 at 10:35:53 am