Search Again: SurePay CC rejection for online signup From: Jeff Meek Date: Monday, June 2, 2003 Time: 12:14:31 pm I am trying to finish setting OG up for online signups. We use SurePay as our processor. When a customer signs up with correct CC info, everything works fine. If they signup and there is a problem with their card, the online signup does not pass any error codes back to the customer to tell them about the problem (invalid expiry date, etc). Instead, OG creates and invoices their account, but doesn't fire their server events. How is OG supposed to handle CC rejections during online signup? Is there some facility for letting the customer go back and try again with a different card or with corrected information? Is this problem specific to SurePay, or is it a generic issue with online signups? Thanks, Jeff --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: SurePay CC rejection for online signup by Jeff Meek on Jun 2, 2003 at 12:14:31 pm Re: SurePay CC rejection for online signup by Shawn Hogan on Jun 2, 2003 at 1:05:10 pm Re: SurePay CC rejection for online signup by Jeff Meek on Jun 2, 2003 at 1:29:04 pm Re: SurePay CC rejection for online signup by Shawn Hogan on Jun 2, 2003 at 1:36:22 pm Re: SurePay CC rejection for online signup by Jeff Meek on Jun 2, 2003 at 2:08:44 pm Re: SurePay CC rejection for online signup by Shawn Hogan on Jun 2, 2003 at 6:29:40 pm