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Re: email trouble ticket

From: Shawn Hogan
Date: Monday, June 2, 2003
Time: 12:57:43 pm

Kathryn Cooper wrote:

> How do I auto email a trouble ticket to the employee to whom it was assigned?

It will be automatic if you have it setup to do so (under the miscellaneous
preferences). When you give a ticket to someone, it will notify them via a
message and/or email.

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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