Search Again: Re: Time on hold From: Shawn Hogan Date: Monday, June 2, 2003 Time: 1:02:20 pm Timothy C. Bohen wrote: > How can I "credit" someone for their time on hold? > > We seem to have a lot of losers, so let me give an example of one. > > Joe gets put on hold on May 1st, for being 15 days past due , $20 balance. > > He finally scraps up enough money on to pay his balance on June 1st, > everything is fine but his expiry only rolls to June 1st so he is already > past due. > > Since he was on hold for a month I basically need to credit him for that > month and have his expiry roll to July 1st. > > Can this be done automatically? Under the Past Due Accounts preferences, set the "Credit Indefinite Hold Time" back to 'Yes'. - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Time on hold by Timothy C. Bohen on Jun 2, 2003 at 7:47:58 am Re: Time on hold by Shawn Hogan on Jun 2, 2003 at 1:02:20 pm