Search Again: Re: SurePay CC rejection for online signup From: Shawn Hogan Date: Monday, June 2, 2003 Time: 1:05:10 pm Jeff Meek wrote: > I am trying to finish setting OG up for online signups. We use SurePay as > our processor. > When a customer signs up with correct CC info, everything works fine. > If they signup and there is a problem with their card, the online signup > does not pass > any error codes back to the customer to tell them about the problem (invalid > expiry date, etc). > Instead, OG creates and invoices their account, but doesn't fire their > server events. > > How is OG supposed to handle CC rejections during online signup? Is there > some facility for letting the > customer go back and try again with a different card or with corrected > information? Is this problem specific to SurePay, or is it a generic issue > with online signups? Under the online signup preferences, set the system to delete the customer on a decline. - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: SurePay CC rejection for online signup by Jeff Meek on Jun 2, 2003 at 12:14:31 pm Re: SurePay CC rejection for online signup by Shawn Hogan on Jun 2, 2003 at 1:05:10 pm Re: SurePay CC rejection for online signup by Jeff Meek on Jun 2, 2003 at 1:29:04 pm Re: SurePay CC rejection for online signup by Shawn Hogan on Jun 2, 2003 at 1:36:22 pm Re: SurePay CC rejection for online signup by Jeff Meek on Jun 2, 2003 at 2:08:44 pm Re: SurePay CC rejection for online signup by Shawn Hogan on Jun 2, 2003 at 6:29:40 pm