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Re: Commission Question

From: Shawn Hogan
Date: Monday, June 2, 2003
Time: 1:08:39 pm

Chuck Rock wrote:

> My commission reports are looking better since my upgrade to 3.2.5 but...
>
> I have detailed report by invoice, and a customer signed up and then
> cancelled.
>
> Under the salesman that go to the commission, both the positive and negative
> invoices are listed but with a positive commission on both, so instead of
> +$20 and then -$20 for one customer, the reports shows $40 total.
>
> To close the account when it was cancelled, I created a credit invoice by
> pushing the credit button in the outstanding invoice. Is there a different
> procedure for zeroing out an acocunt balance without deleting the invoice?

Are you giving flat spiffs per product sale instead of a percentage by
chance?

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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