Search Again: Re: SurePay CC rejection for online signup From: Jeff Meek Date: Monday, June 2, 2003 Time: 1:29:04 pm > > How is OG supposed to handle CC rejections during online signup? Is there > > some facility for letting the > > customer go back and try again with a different card or with corrected > > information? Is this problem specific to SurePay, or is it a generic issue > > with online signups? > > Under the online signup preferences, set the system to delete the customer > on a decline. > > - Shawn If I have OG delete the customer, that does show them that the payment was not approved. But is just the generic message "Payment not approved". Is there some way to pass the rejection message to the customer, so they know what the problem was? Also regarding OG/CCAuth/Surepay, I have OG setup to check AVS (street+zip+CVV), but if I submit an invalid CVV, Surepay (and thus OG) doesn't seem to care. When I go to the SurePay manager website, the order has a "P" under CVV match, which means "not processed". What am I missing to make OG/CCAuth/Surepay check the CVV? Thanks, Jeff --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: SurePay CC rejection for online signup by Jeff Meek on Jun 2, 2003 at 12:14:31 pm Re: SurePay CC rejection for online signup by Shawn Hogan on Jun 2, 2003 at 1:05:10 pm Re: SurePay CC rejection for online signup by Jeff Meek on Jun 2, 2003 at 1:29:04 pm Re: SurePay CC rejection for online signup by Shawn Hogan on Jun 2, 2003 at 1:36:22 pm Re: SurePay CC rejection for online signup by Jeff Meek on Jun 2, 2003 at 2:08:44 pm Re: SurePay CC rejection for online signup by Shawn Hogan on Jun 2, 2003 at 6:29:40 pm