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Re: Commission Question

From: Chuck Rock
Date: Monday, June 2, 2003
Time: 2:42:54 pm

I think so. For each dial-up account, the "salesperson" gets a one time $20
commission.

I did that through a setup charge on the billing sycle item. I put $20 in
the override commission field for the setup product.

The setup product itself is a $0 item so the only purpose was to create a
one-time commission. The credit invoice has a -1 in the quantity for the
setup item, but I guess that counts somehow as another $20 commission.

Chuck

-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
Shawn Hogan
Sent: Monday, June 02, 2003 3:07 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Commission Question


Chuck Rock wrote:

> My commission reports are looking better since my upgrade to 3.2.5 but...
>
> I have detailed report by invoice, and a customer signed up and then
> cancelled.
>
> Under the salesman that go to the commission, both the positive and
negative
> invoices are listed but with a positive commission on both, so instead of
> +$20 and then -$20 for one customer, the reports shows $40 total.
>
> To close the account when it was cancelled, I created a credit invoice by
> pushing the credit button in the outstanding invoice. Is there a different
> procedure for zeroing out an acocunt balance without deleting the invoice?

Are you giving flat spiffs per product sale instead of a percentage by
chance?

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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